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At Puretrack Racing we are committed to ensuring the highest level of security, protection and privacy of your data.
This privacy policy sets out how we use and protect any information that you give us when you use this website. Privacy issues are very important to us and we will only use information we collect about you in accordance with the Data Protection Act 1998 and General Data Protection Regulations 2018.
You must not use this website or our services if you do not accept this Privacy Policy.
We reserve the right to change our privacy policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What data we collected
As a customer of Puretrack Racing, we hold the following data, as supplied to us by yourselves:
1. Name, address and date of birth
2. Contact details such as Phone Number and E‐mail address
3. Car Marque and details
How is this data used?
The data collected about you when creating an account, placing an order or registering on our web site will be used to process your order. This will enable you to see the status of your order and see previous orders and your account details. Your personal data may be use if we need to contact you about your order.
From time to time we will contact you with our newsletter or updates on new products. When setting your account up you can opt in or out of these. You can also change the status in your account settings.
During check out we use PayPal so no record of your financial information will be held on the Site or otherwise by us following the processing of your payment. PayPal do not use, share, retain or store this information for any purpose, other than to process your payment for the above purpose.
Protection of data?
We will not sell or share your data to any third party for Sales & Marketing purposes.
We may have to disclose some of your information to service suppliers to help us complete your order. These parties include Parcel Force and other couriers,
1. Name for the Recipient of Goods
2. Address
3. Contact details, such as Phone Number and E‐mail address
In placing any order on our website, you consent to entirely to our privacy policy
Shipping Policy
We ship to United Kingdom mainland, most of Europe, and many other non-EU countries. Please Contact us at: info@puretrack.co.uk for international shipping prices and shipping times. Puretrack accepts no responsibility for any Import charges incurred to international deliveries. This is entirely the customers responsibility.
Return & Exchange Policy
You can return unused items within 14 days of your purchase with receipt or proof of purchase. If 14 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email, within 14 days, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
Only non-sale priced items may be refunded. Sale items are non-refundable.
To follow-up on the status of your return, please contact us at info@puretrackracing.co.uk
Exchanges
Goods are only eligible for exchange if they are defective or damaged. In circumstances where you consider that a product is defective, you should contact us within 7 days with details of the product and the defect. You can send the item you consider defective to:
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
Shipping
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
International Shipping Codes
EORI number: GB076239494000 UTR: 7125625859 SIC Code: 45320
Commodity code Country of origin
Fixed Base Side Mounts 8708999790 UK
Universal Side Mounts 8708999790 UK
Fire Extinguisher Mount 8708999790 UK
Rear Strut Brace 8708299000 UK
Clio Cup Race Spoiler 8708299000 UK
Race Splitter 8708299000 UK
Brake Ducting Kit 8708999745 UK
Exhaust De-Res Pipe 8708929920 UK
Titanium Brake Shims 8708309190 UK
Induction Kit 8708919990 UK
Nuburgring Coaster 8310000000 UK
Zero Point One Shifter 8708409900 UK
Nurburgring Wall Art 8310000000 UK
Decals 3920431099 UK
Sunstrip 3920431099 UK
Clothing 6103390010 UK
Keyring 6117808000 UK
Bags/Holdalls 4202129190 UK
Phone/Tablet Cases 4202390090 UK
Number Plates 8310000000 UK
Hats 6113001000 UK
Commodity codes based on current information 30/10/2024